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Legal Terms For Your Malaysia Account

88score puts account terms, privacy controls, cookie choices and security rules in one legal page so you can open your account with a clear view of what applies.

Malaysia legal termsPrivacy requestsCookie choicesAccount securityLocal law permits
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88score Legal Terms For Your Malaysia Account
CONTACT ROUTES

Legal Support For Account Requests

Legal questions often need a clear trail, so we ask you to contact us through the account channel linked to your profile whenever possible.

Account chat Use chat when you are signed in and need help with terms, privacy choices, cookies or a legal question tied to your current account. We can see the session record and ask only for checks that fit the request.
Email requests Send email when your request needs attachments, a longer explanation or a written reply about data access, correction or account records. Include your username, contact number and a short description of the legal issue.
Security escalation If you suspect account misuse, contact us before making more changes. We may pause sensitive actions while we check login history, device signals and wallet activity linked to Touch 'n Go, GrabPay, Boost dan FPX.
DATA HANDLING

How We Handle Legal Records

We treat legal records as account evidence, not general promotion material. Data is used to operate your account, meet applicable legal duties, keep wallet activity traceable and answer your rights requests.

Personal data use

We use your personal data to create your account, confirm access, process wallet activity and answer support requests. We do not ask for extra documents unless the legal or security purpose is tied to your account.

Cookie controls

Cookies help us keep sessions active, remember language choices and detect unusual login patterns. You can adjust browser settings, but some account tools may not work correctly if essential session cookies are blocked.

Account security

Security checks may include device signals, login times, IP patterns and wallet actions. These checks help us decide whether a password reset, withdrawal request or profile change should proceed or needs more verification.

Record retention

We keep account records only as long as needed for service operation, dispute handling, security checks and legal duties. Retention periods can differ by record type, such as chat logs, wallet entries or identity checks.

Correction requests

You may ask us to correct account details that are wrong or out of date. We may request proof before changing names, numbers or payment details because those changes can affect access and withdrawals.

Lawful access

Access to account services depends on local law and is available where local law permits. If legal requirements change, we may adjust account access, verification steps or service availability without changing your stored balance record.

Legal Questions Before You Join

Before you open an account, you should understand how our legal terms affect your data, wallet records and access rights. These answers explain what we may ask from you, why certain checks happen and how to contact us when you need a legal change. They are written for Malaysia account access and should be read with the full terms.

The account terms, privacy policy, cookie terms and any current promotional conditions apply when you create and use your account. Access also depends on local law and is available only where local law permits.

We may verify your identity before changing contact details, payment details or withdrawal settings. This protects your account record and helps us avoid acting on requests made by someone who should not control your profile.

Yes, you may contact support to request access to personal data linked to your account. We may ask for verification first, then provide the data we can share under applicable law and security rules.

Cookies support login sessions, language settings and fraud checks. If you block essential cookies, some account actions may fail or require repeated sign-in because we cannot confirm the session in the usual way.

Wallet records for Touch 'n Go, GrabPay, Boost dan FPX are kept as transaction evidence for account balancing, dispute checks and security review. We use payment names only for the related account flow.

You can ask us to correct details that are inaccurate or no longer current. For sensitive changes, we may request documents or account checks before updating the record to protect your wallet and access.

Start with account chat if you can sign in, or email us if you need a written record. Include your username and a short description, but avoid sending unnecessary identity documents until we ask.

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