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Privacy Policy for Your 88score Account

Playtech Baccarat, Aztec Treasure and Football Studio sit inside the same account space, so this Privacy Policy explains how your sign-in data, wallet records, device details and support…

Malaysia account dataCookie choicesTouch 'n Go contextSupport contact routes
88score Privacy Policy for Your 88score Account
CONTACT PATHS

Privacy Help Through Local Support

If you have a privacy question, use the same support routes shown inside your account so we can confirm ownership before discussing records.

Live chat privacy request Open live chat from your account area when you need help with data access, correction or removal requests. Our team may ask for recent login or wallet details before discussing private account records.
Email record request Send a privacy request by email if you need a written reply or attached record summary. Use the email linked to your account so we can match your request without asking for extra copies.
Payment record query For Touch 'n Go, GrabPay, Boost dan FPX questions, share only the transaction reference, time and amount shown in your wallet. Do not send full wallet screenshots unless support specifically asks.
DATA CARE

How We Handle Policy Duties

Our privacy process is tied to account operation, payment matching, fraud checks and support follow-up.

Account data we collect

When you create or use an account, we may collect your name, contact details, login activity, device type, IP signals, wallet entries and support messages. These records help us run access checks and protect your account.

Cookie and device signals

Cookies help keep you signed in, remember session choices and flag unusual account activity. Analytics cookies may show page paths and device type, but they are not used to read private wallet apps.

Payment privacy handling

For Touch 'n Go, GrabPay, Boost dan FPX, we use transaction references to match wallet movement with your account balance. We do not need your unrelated wallet contacts, spending list or personal app messages.

Security controls

We use account verification, limited staff access and activity checks to reduce unauthorised viewing of private records. If we spot unusual access, we may pause sensitive actions until ownership is confirmed.

Record retention

We keep records for account service, dispute handling, payment checks, security review and legal duties. When a record is no longer needed, we remove it or reduce it so it no longer identifies you.

Correction and access

You can ask us to correct contact details, explain the data we hold or check whether a record can be removed. Some wallet and security entries may need to remain where law requires.

Privacy Policy Questions for Malaysia

These answers explain common privacy requests we receive from account holders in Malaysia. They focus on account data, cookies, payment references, retention and contact steps, so you know what to send and what we may need to verify before acting.

We may collect your name, contact details, login records, device signals, wallet entries, game-session references and support messages. The exact data depends on how you use the account and which checks apply.

Payment references help us match Touch 'n Go, GrabPay, Boost dan FPX activity with your account balance. We use the reference, timing and amount for checking; we do not need unrelated wallet activity.

Yes. Contact support from your registered account or linked email and tell us what record you want. We may verify ownership before sharing data because account and wallet records are private.

Cookies help manage sign-in, remember session settings and detect unusual access. Some cookies may measure page use, but they do not open your local payment apps or read private wallet messages.

You can ask us to correct details such as your contact number or email. For wallet or security records, we may need supporting references before changing anything linked to a transaction or access check.

We keep records while needed for account service, payment checks, security handling, dispute review and legal duties. When those reasons no longer apply, we remove the record or reduce identifying details.

Use live chat inside your account for quick privacy questions or email us from your registered address for written requests. Include the account name, request type and relevant payment reference if needed.